Not in love?

If you're not feeling it, tell us.

We want you to love every Bad Bunzy product. If you're not 100% satisfied, you've got 30 days from the date your order is delivered to start a return on most items. No restocking fees. No runaround.

Items must be unused, in original condition, and in their original packaging to qualify for a refund. We're not going to nitpick a tag or a wrinkle — but gear that's clearly been used on a course can't come back.

Three steps, no forms.

1. Email us at support@badbunzygolf.com with your order number and a quick note on what you're returning and why. (We'll respond within one business day.)
2. We'll send return instructions with the address to ship to and any details specific to your order. No printable labels yet — you ship it back via the carrier of your choice.
3. Pack it up and ship it back. Once we receive and inspect the item, we'll process your refund within 5–10 business days back to your original payment method.

Some things come back. Some don't.

Most of our gear qualifies for our 30-day guarantee. A few things don't, for reasons that probably won't surprise you:

Wrong size? Wrong color?

Exchanges work the same way as returns. Email us at support@badbunzygolf.com with your order number, what you have, and what you'd like instead.

We'll send return instructions, and once we receive your original item back, we'll ship the replacement at no additional shipping cost to you. If there's a price difference between the items, we'll either charge or refund the difference depending on which way it goes.

Who pays for what.

You Pay Return Shipping When:

You're returning an item because of preference — wrong size, wrong color, changed your mind, etc. Standard for most online purchases. Use any carrier you like, but we recommend a service with tracking so you can confirm we received it.

We Cover Return Shipping When:

We made the mistake. If you received the wrong item, a damaged product, or anything that doesn't match what you ordered, the return is on us — see Section 07 for details.

How refunds work.

Once we receive your return and inspect it, approved refunds are processed within 5–10 business days back to your original payment method.

• Credit and debit cards: Refunds typically appear within 3–5 business days after we process them, depending on your bank.
• PayPal and digital wallets: Usually same-day or next-day after processing.
• Gift card purchases: Refunded as store credit to a Bad Bunzy gift card.

Original shipping costs (if any) are not refunded — we only refund what you paid for the product itself. If your order qualified for free shipping, that doesn't change anything on the refund.

If we screwed up.

If your order arrives damaged, defective, or just plain wrong (we sent the wrong item, wrong color, wrong anything) — that's on us, and we'll fix it fast.

Email support@badbunzygolf.com within 7 days of delivery with:

• Your order number
• A photo of the issue (damage, wrong item, etc.)
• A brief description of what happened

We'll cover the cost of return shipping and either send a replacement or process a full refund — your choice.

We're human. Reach out.

If anything about your return, exchange, or this policy is unclear — email us at support@badbunzygolf.com. We aim to respond within one business day.

For shipping rates, delivery times, and order tracking, see our Shipping Policy.

Last updated: May 15, 2026