Privacy Policy

This Privacy Policy applies to Bad Bunzy Golf, a golf lifestyle and e-commerce brand headquartered in Boca Raton, Florida, operating at badbunzygolf.com (the "Site"). We are the data controller responsible for your personal information collected through this Site.

By visiting our Site, creating an account, making a purchase, or signing up for our communications, you agree to the collection and use of your information as described in this Privacy Policy.

We collect information you provide directly to us, information collected automatically when you use our Site, and information from third-party sources. Here is a breakdown of what we collect and why:

We use the information we collect only for the purposes described below. We will never use your data in ways that aren't relevant to running our business and serving you.

• Process and fulfill orders — to complete your purchases, process payments, and arrange shipping and delivery
• Manage your account — to maintain your profile, order history, and Bad Bunzy Bucks loyalty rewards balance
• Customer service — to respond to your inquiries, process returns and warranty claims, and resolve disputes
• Marketing communications — to send you promotional emails, new product announcements, and special offers, only if you have opted in
• Site improvement — to analyze how visitors use our Site so we can improve the shopping experience
• Fraud prevention — to detect, investigate, and prevent fraudulent transactions and other illegal activity
• Legal compliance — to comply with applicable laws, regulations, court orders, and law enforcement requests
• Loyalty program — to track Bad Bunzy Bucks points, tier status, referral rewards, and redemptions

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, subject to strict confidentiality obligations. These include:

• Payment Processors — such as Shopify Payments, Stripe, or PayPal, to securely process your transactions
• Shipping Carriers — such as USPS, UPS, and FedEx, to deliver your orders
• Email & Marketing Platforms — such as Klaviyo, to send transactional and promotional emails
• Loyalty Program Providers — such as Smile.io or Yotpo, to manage our Bad Bunzy Bucks rewards program
• Analytics Providers — such as Google Analytics, to understand how our Site is used
• Customer Service Tools — such as Gorgias or Tidio, to manage support inquiries and live chat
• Legal or Regulatory Authorities — when required by applicable law, court order, or to protect the rights, property, or safety of Bad Bunzy Golf, our customers, or others

Like most e-commerce websites, we use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We may send you two types of email communications — transactional emails and marketing emails. Here is the difference:

• Transactional Emails — Order confirmations, shipping notifications, warranty claim updates, and account notices. These are sent regardless of your marketing preferences as they relate to your purchases.
• Marketing Emails — Promotional offers, new product announcements, Bad Bunzy Bucks updates, and lifestyle content. You only receive these if you have explicitly opted in.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing us at support@badbunzygolf.com. Please allow up to 10 business days for your request to take effect.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data — Retained for as long as your account is active. If you close your account, we will delete or anonymize your data within 90 days, except where retention is required for legal or tax purposes.
• Order Records — Retained for a minimum of 7 years to comply with tax, accounting, and legal requirements.
• Marketing Data — Retained until you unsubscribe or request deletion.
• Customer Service Records — Retained for 3 years following resolution of your inquiry.
• Analytics Data — Aggregated and anonymized data may be retained indefinitely as it cannot be linked back to any individual.

Depending on where you live, you may have certain rights regarding your personal information. We honor these rights for all our customers, regardless of location.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@badbunzygolf.com and we will promptly delete that information.

Users must be at least 18 years of age to make a purchase or create an account on our Site.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, theft, or misuse.

• SSL Encryption — All data transmitted between your browser and our Site is encrypted using industry-standard SSL/TLS technology.
• Secure Payments — Payment processing is handled by PCI-DSS compliant providers. We never store your full credit card number on our servers.
• Access Controls — Access to customer data within our organization is limited to employees and contractors who need it to perform their job functions.
• Data Breach Response — In the event of a data breach affecting your personal information, we will notify you and applicable regulatory authorities as required by law.

Our Site may contain links to third-party websites, social media platforms (such as Instagram, TikTok, and YouTube), and partner sites. These links are provided for your convenience and do not constitute an endorsement of those sites or their privacy practices.

We are not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policies of any external site you visit before providing your personal information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, and the third parties with whom we share it.
• Right to Delete — You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out of Sale — We do not sell your personal information. However, you have the right to direct us not to sell or share your personal information at any time.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights.
• Right to Correct — You may request that we correct inaccurate personal information we hold about you.

To exercise your California privacy rights, please contact us at support@badbunzygolf.com with "California Privacy Request" in the subject line.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

If changes are significant, we will notify registered account holders by email. Your continued use of our Site following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out. We're committed to addressing your concerns promptly and transparently.